Shipping & Return

Shipping Policy

At Artistry Vibe Studio, we aim to get your orders to you as quickly as possible. We offer reliable and efficient shipping services to ensure that your products arrive within the expected time frame.

  • Processing Time: All orders are processed within 1-2 business days. Once your order is processed, you will receive a notification with tracking information.

  • Shipping Time: We offer standard shipping with an estimated delivery window of 3 to 7 business days depending on your location. Shipping times may vary due to factors such as weather conditions, holidays, or other circumstances beyond our control.

  • Shipping Fees: Shipping fees will be calculated during checkout based on your location and order size.

  • Order Tracking: Once your order has been shipped, we will send you tracking information so you can monitor the status of your delivery.

  • Shipping Delays: While we strive to meet our shipping estimates, please note that delays may occur due to factors outside our control, such as carrier issues or high demand during peak shopping periods.

Return Policy

Your satisfaction is important to us, and we want you to love your purchase! If for any reason you are not satisfied with your order, we offer a 7-day return policy.

  • Return Window: You may return most items within 7 days from the date of delivery. Returns must be initiated within this time frame.

  • Eligibility for Returns: To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Certain items, such as clearance products or personalized items, may not be eligible for returns. Please check the product description for specific return information.

  • How to Return: To start the return process, please contact our customer service team at scott@rockinideas.com. We will provide you with instructions on how to return your item.

  • Refunds: Once we receive and inspect your returned item, we will issue a refund to your original payment method, minus any shipping fees. Refunds will be processed within 5-7 business days after the return is received.

  • Return Shipping Costs: You will be responsible for the return shipping costs, unless the return is due to an error on our part or a defective product.